League of Legends Account Suspended: Why And What To Do… | RiftFeed

League of Legends Account Suspended: Why And What To Do About It

News 01-05-2024 13:30

Facing an account suspension? Here's a quick overview to understand and address it.

League of Legends Account Banned
It's frustrating when your account gets banned. | ©OpenAI / Riftfeed

Encountering a suspension of your gaming account can be frustrating and confusing. This guide is designed to shed light on the common reasons behind account suspensions in Riot Games. Whether it's due to a misunderstanding, a mistake, or a breach of the game's policies, understanding these reasons is the first step towards resolving the issue. 

We also outline the steps you can take if you believe your account was wrongly suspended or if there are mitigating circumstances to consider.

League of Legends Account Suspended: Why Was Your Account Suspended?

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Toxicity is the main cause of account suspension|©Riot Games

This section outlines the most common reasons for account suspension. Those are not the only ones though, as the list is actually pretty long. 

1. Toxic Behavior

Insults, harassment, racist, sexist, or otherwise offensive remarks towards other players.

2. Cheating and Use of Third-Party Software

The use of bots, hacks, scripts, or other unauthorized software solutions that give players an unfair advantage.

3. Elo-Boosting & Account Sharing

Allowing someone else to play on your account to improve your rank or sharing your account with others.

4. Fraud and Scamming

Attempts to deceive other players, such as selling accounts, making false trade offers, or other fraudulent activities.

5. Spamming and Inappropriate Advertising

Excessive spamming in the game or chat rooms, as well as advertising unauthorized products or services.

What Can Be Done About Your Suspended Account?

Ticket Riot
The support system should look like this (step 2)|©Riot Games

In cases of suspension for reasons like toxicity or boosting, reversal chances are basically non-existent. However, if your suspension was due to factors outside your control, the following steps may be helpful:

Step 1: Visit the Riot Games Support Website

Go to the official Riot Games Support Website. It's specifically set up to help players with account-related issues.

Step 2: Create a Support Ticket

If the provided articles don't solve your problem, you can create a support ticket. You will need to sign in with your Riot account, or if that's not possible, create a new account.

Step 3: Provide All Necessary Information

Make sure to provide all relevant information about your account and the suspension. The more details you provide, the easier it will be for the support team to assist you.

Step 4: Wait for a Response

After submitting your ticket, a member of the support team will review your concern and respond to you. The response time may vary depending on the number of requests.

Step 5: Follow the Support Team's Instructions

If you receive a response, follow any instructions or recommendations given by the support team to resolve your issue.

Content For When You Can't Play League of Legends:

Tim Ladegast

Tim is working on his Bachelor's degree in Media Studies at the University of Bayreuth. His passion for video games led him to intern at EarlyGame, where he presents the latest patch notes, champion guides and off-meta strategies for League...